Practical claim support from the loss location forward.
Field work is where many claim files are won or lost. Theo focuses on clear inspection coordination, damage documentation, photo standards, claim file notes, and follow-up items that help the assigned claim team maintain control of the file.
This service can support initial inspections, reinspections, contractor meetings, repair progress inspections, proof of repair review, and supplemental damage assessment.
Field Perspective
Theo emphasizes what is actually visible, measurable, photographed, reported, and still unknown at the property.
Claim File Value
Field assessment support is built to help claim handlers understand what happened, what was observed, what documents exist, and what still needs follow-up.
Field File Checkpoints
- Loss location, access, contact, and inspection status
- Reported date of loss, cause of loss, and affected areas
- Observed damage versus claimed damage
- Photo quality, labeling, orientation, and completeness
- Contractor, insured, or vendor statements requiring follow-up
- Moisture, mitigation, temporary repair, and emergency service issues
- Need for engineer, building consultant, or specialty expert review
- Open documents, estimates, invoices, or repair records
Common Support Areas
- Inspection scheduling and assignment coordination
- Photo documentation standards and review
- Observed damage summaries and field notes
- Contractor meeting documentation
- Reinspection and supplemental damage support
- Outstanding information and next action tracking
Inspection Flow
Prepare
Review claim facts, requested service, property information, prior documents, and known concerns.
Document
Capture affected areas, context photos, measurements where applicable, and conditions that need technical review.
Clarify
Identify missing information, inconsistent statements, open scope items, and needed expert involvement.
Report
Provide a field summary that separates observed facts, pending items, and recommended next steps.
Deliverables
Field Summary
Concise reporting of inspection status, visible conditions, documented damage, and open items.
Photo Review
Organized image references and notes to help the file tell a clear factual story.
Next Action Log
Documented follow-up items for experts, contractors, insured contacts, or claim handlers.